Senior Product Manager
Operations | Bengaluru
Drive the future of Digii. As Senior Product Manager, you’ll shape strategy, ship impactful features, and lead cross-functional execution. Turn insights into action, own the roadmap, and build products that redefine how education works for institutions and students alike.
Key responsibilities include:
Product Strategy and Roadmap:
- Define and communicate the product vision, strategy, and roadmap for Digiicampus, ensuring alignment with company goals and market needs.
- Prioritize product features and enhancements based on customer feedback, market research, and business goals, while balancing short-term needs with long-term objectives.
- Align cross-functional teams (engineering, design, marketing, etc.) around a unified product strategy to ensure seamless execution.
Customer and Market Research:
- Work closely with customer success, sales, and support teams to gather insights and feedback from current and prospective customers.
- Analyze customer data, user behavior, and market trends to identify new opportunities and inform the product development process.
Product Development and Execution:
- Lead the product development process, working with engineering and design teams to translate product requirements into features that solve real user problems.
- Drive the agile product development process, ensuring timely and high-quality releases by setting clear priorities and managing backlogs.
- Coordinate with cross-functional teams to ensure successful product launches, feature releases, and ongoing product updates.
Product Lifecycle Management:
- Oversee the entire product lifecycle, from initial concept and planning to post-launch monitoring and iteration.
- Monitor and track product performance and usage metrics, continuously improving the product through iterations based on data and user feedback.
- Own the product backlog, ensuring the most valuable and impactful features are prioritized and delivered on time.
Managing the Product Team:
- Lead and mentor the product team, fostering a collaborative and high-performance culture that drives product excellence.
- Encourage cross-functional collaboration within the team, ensuring alignment with engineering, design, marketing, and other departments to deliver successful product outcomes.
Stakeholder Management:
- Serve as the primary point of contact for internal and external stakeholders, providing updates on product progress, launches, and future plans.
- Maintain strong relationships with key customers and partners, ensuring the product meets their evolving needs.
- Collaborate with the sales and marketing teams to support product positioning, go-to-market strategies, and customer adoption.
Qualifications Must Haves:
- 5-6 years of product management experience in enterprise SaaS or education technology, with a proven track record in delivering B2B SaaS products.
- Experience managing and mentoring product teams in an agile environment, fostering collaboration and high performance.
- Strong understanding of the product development lifecycle, from market research to product launch and iteration, while managing multiple priorities.
- Excellent communication skills and a data-driven mindset to inform decisions and work across cross-functional teams.
Preferred:
- Experience with higher education technology solutions or products that serve complex institutions.
- Familiarity with tools such as Jira, Confluence, and Product Analytics (e.g., Mixpanel, Amplitude).
- Experience working with customer-facing teams (sales, support, customer success) to gather insights and feedback.