Digii100 Summit 2025 | New Delhi
The Experience Mandate:
Bringing Industry-Level Excellence into Campus Operations
“What defines a great university today — academic reputation or the experience students actually live every day?”
At the DIGII100 Summit 2025, higher education leaders explored how universities must evolve from people-dependent administration to process-driven, technology-enabled campus operations.
This playbook captures the key insights from the discussion — how institutions can build consistent, transparent, and scalable campus experiences.
Key Discussion Pillars
Culture & SOPs
- Moving from informal, people-dependent operations to clear, accountable institutional processes.
Experience-First Campuses
- Designing student services that match the responsiveness and transparency of modern digital platforms.
Systems That Enforce Consistency
- Embedding SOPs into digital workflows so processes are followed reliably across departments.
Governance Through Data
- Using dashboards and operational insights to identify bottlenecks and continuously improve campus experience.
Voices From the Roundtable
Featured Speakers:
10 more speakers
Dr. (Col) Amik Garg
Director General, Gateway Education
Aman Sahni
Founder, Delhi Metropolitan Education & Delhi Technical Campus
Dr. Amit Saxena
CEO (Education), Sparsh Group
Amitava Ghosh
COO Strategic Initiatives, Dhirubhai Ambani University
Ankur Gill
Director - Operations, Swami Vivekanand Institute of Engineering & Technology
Ankush Bansal
Pro-Chancellor, Geeta University
Where These Conversations Happened
The Digii100 Summit 2025 was held on 13 December in New Delhi, and brought together over 300 Indian HEI leaders, policymakers, and industry partners.
The one-day, multi-track summit focused on how Indian higher education can use digital systems to strengthen governance, teaching, research, and student outcomes in line with the vision of a Viksit Bharat.
Across keynotes, panels, and closed-door roundtables, leaders examined issues such as institutional strategy, digital infrastructure, research management, industry collaboration, and academic quality.
One of these focused sessions was “The Research Playbook: Guiding India’s HEIs from Teaching-Only to Research-Driven.”
This playbook is based on the discussions and practical experiences shared in that roundtable.
HEI Leaders
Institutions
Policy & Funding bodies
Build a Better Campus Experience
Discover how universities are redesigning operations through SOP-driven systems and digital workflows.
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